Other services
Bernische Ombudsstelle für Alters-, Betreuungs- und Heimfragen
Vermittlung und Beschwerdestelle bei Konflikten in Alter, Betreuung und Heim
Checked in August 2026
What this service does for you
This cantonal ombuds office helps for free when there are conflicts about old age, care or a nursing home – for example, when a person moves into a nursing home after a stroke and problems appear there. Relatives can contact the office if they feel they cannot move forward with an institution. The office is neutral and independent from nursing homes and authorities.
Automatically translated from German.
The key facts at a glance
- Who pays
- kostenlos
- Access
- Can be contacted directly
- Languages
- German
- Address
- Bümplizstrasse 128, 3018 Bern
Not confirmed yet — please ask when you get in touch (Opening hours)