Other services
Ombudsstelle des Kantons Basel-Stadt
Vermittlung bei Konflikten mit der kantonalen Verwaltung
Checked in August 2026
What this service does for you
If you feel that a cantonal authority made an unfair or too slow decision after a stroke, the Ombudsstelle Basel-Stadt can help. It checks independently if the administration acted correctly and looks for an amicable solution – free of charge and regardless of your place of residence, age, or nationality. It is not responsible for Riehen and Bettingen, for courts, or for private companies and insurance providers. An appointment is required.
Automatically translated from German.
The key facts at a glance
- Who pays
- kostenlos
- Access
- Registration required
- Languages
- unclear
- Address
- Freie Strasse 52, 4001 Basel
- Opening hours
- Mo–Fr 08:00–12:00 / 14:00–17:00, Termin nötig