Other services
Patientenstelle Basel
Unabhängige Patientenberatung für Basel-Stadt und Basel-Landschaft
Checked in August 2026
What this service does for you
The Patientenstelle Basel advises people from both Basel cantons on their rights as patients. After a stroke, typical questions arise here: Was the diagnosis made too late? Why does the health insurance not pay for a therapy? Anyone who wants to see their medical records or suspects a medical error gets an independent assessment. Information over the phone is free of charge; for further case support, the conditions of a membership apply. The office is located near the Dreispitz and is easy to reach by tram and bus.
Automatically translated from German.
The key facts at a glance
- Who pays
- kostenlos; Selbstzahler
- Access
- Can be contacted directly
- Languages
- unclear
- Address
- Dornacherstrasse 404, 4002 Basel
- Opening hours
- Telefonberatung Mo–Fr 08:00–11:00