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Patientenstelle Zürich
Beratung bei Fragen zu Behandlung, Rechnung und Krankenversicherung
Checked in July 2026
What this service does for you
Die Patientenstelle Zürich supports patients and their relatives with medical, legal, and personal advice through complicated situations in healthcare. This includes cases of suspected medical error, a disputed bill, or questions about health insurance. For families who feel lost after a stroke among the different responsibilities of the hospital, health insurance, and IV, the service offers practical and independent guidance. A short initial online check is free, while more detailed consultations are charged according to standard rates.
Automatically translated from German.
The key facts at a glance
- Who pays
- Selbstzahler
- Access
- Registration required
- Languages
- German
- Address
- Hofwiesenstrasse 3, 8057 Zürich
- Opening hours
- Mo-Fr 09:15-11:45 und 13:30-16:00 (telefonisch)