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Schweizerische Patientenorganisation (SPO)

Recht & Finanzen – Patientenberatung und Ombudsstelle

Checked in July 2026

What this service does for you

SPO gives independent advice to patients on questions about medical errors, patient rights, and medical records. You can reach SPO in German, French, and Italian. After a stroke with complications or unclear treatment, SPO can independently assess documents and advise if a complaint makes sense. You can also report experiences with questionable treatments anonymously on the platform PatBox.ch. When contacting SPO, relatives should have all medical reports and a timeline ready if possible.

Automatically translated from German.

The key facts at a glance

Access
Can be contacted directly
Languages
unclear
Address
Zürich
Opening hours
Mo-Do 10:00-12:00 / 14:00-16:00

Not confirmed yet — please ask when you get in touch (Who pays)

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