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SPO Schweizerische Patientenorganisation
Ratgeber: Was tun, wenn die Krankenkasse die Kosten ablehnt?
Checked in July 2026
What this service does for you
This guide from the SPO explains step by step what to do if a health insurance company refuses to pay for a treatment: first, a request for reconsideration through your doctor. If it is rejected again, you must file a formal objection within 30 days, including a doctor's explanation of why the treatment is medically necessary. For relatives who suddenly face a rejected cost approval for rehabilitation or long-term therapy, the page gives clear and practical action steps instead of vague advice. If needed, the SPO also refers you to the health insurance ombudsman service.
Automatically translated from German.
The key facts at a glance
- Who pays
- kostenlos
- Access
- Open, no registration
- Languages
- unclear
- Address
- Schweiz
Not confirmed yet — please ask when you get in touch (Opening hours)
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