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Medi24 AG

Telemedizinische Beratung rund um die Uhr

Checked in July 2026

What this service does for you

Many health insurance companies like Helsana, CSS or Groupe Mutuel offer their insured members access to Medi24 as a first telephone contact point for health questions. In the Telmed model, this is often mandatory before visiting a doctor. For relatives who are unsure in the evening whether a new symptom after a stroke needs to be checked, this service can provide an initial medical assessment around the clock. Access is usually through your own health insurance company, not through a general hotline.

Automatically translated from German.

The key facts at a glance

Who pays
Grundversicherung
Access
unclear
Languages
multilingual
Address
Schweiz
Opening hours
24 Stunden täglich
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